Event Overview

Saudi Arabia’s E-Commerce Market is expected to reach US$ 20.01 Billion in 2027. The digital economy has grown dramatically over time, with internet connectivity becoming widely available worldwide. As part of the country’s Vision 2030 initiative, – aimed at reducing its dependence on oil revenues and fostering growth in non-oil sectors, – the retail sector has experienced substantial investments and regulatory reforms to foster competition.

E-commerce has caused a paradigm shift in the Saudi Arabian local retail market. Offering convenience and accessibility to customers, consumers increasingly opt for online shopping over brick-and-mortar stores. This shift has created job opportunities, from online marketing and web design to logistics. It has leveled the playing field for emerging small and medium-sized businesses to compete with established players in the market.

The Saudi Arabia retail market encounters multifaceted challenges that shape its dynamics and growth trajectory. Rapid technological advancements have led to the rise of e-commerce, altering consumer behaviors and expectations. Traditional brick-and-mortar retailers face the challenge of embracing digital transformation to remain competitive.

Milestones Achieved

1500 + Attendees
200 + speakers
50 + sponsors
600 + one to one meetings executed

Traditional Retail

Traditional markets remain an integral part of Saudi Arabia's retail culture, offering a unique shopping experience. However, there's a noticeable shift toward modern retail, with shopping malls becoming popular hubs for international and local brands.

Ecommerce Boom

The ecommerce sector has witnessed significant growth, fuelled by increasing internet penetration and a surge in smartphone usage. Consumers are increasingly turning to online platforms for convenience, variety, and competitive pricing. Notably, the acquisition of Souq.com by Amazon has catalysed the integration of global ecommerce practices.

Government Initiatives

The Saudi government has implemented strategic initiatives to propel the retail and ecommerce sectors into the digital age.

Vision 2030

Launched in 2016, Vision 2030 is a comprehensive blueprint for economic diversification. In the context of retail and ecommerce, it aims to reduce the country's reliance on oil revenue by fostering a dynamic digital economy. This includes supporting entrepreneurship, attracting foreign investment, and promoting innovation in the retail sector.

E-commerce Law

The introduction of the E-commerce Law is a crucial step in regulating online business activities and ensuring a fair and secure digital marketplace. The law addresses issues such as consumer protection, electronic contracts, and the responsibilities of e-commerce platforms. Investment in Infrastructure: The government is actively investing in digital infrastructure to support the growing demands of the ecommerce sector. This includes improvements in internet connectivity, logistics, and payment systems, creating an ecosystem conducive to the seamless operation of online businesses. These government initiatives collectively contribute to creating a conducive environment for the growth of both traditional retail and ecommerce, fostering innovation, and ensuring a regulatory framework that instils confidence in consumers and investors alike. The aim is to position Saudi Arabia as a regional hub for retail excellence and technological Innovation.

Industry focus

Retailers / E-tailers

Consumer Electronics

FMCG

Jewellery

Health & Beauty

Furniture, Home & Garden

Apparel, Footwear & Accessories

Grocery, Food, CPG & Pet supplies

Flowers, Gifts & other party supplies

Entertainment, Cinema, Theme Parks

Delegate Profiles

CEOs, COOs, CMOs, CIOs, CFOs, and CTOs, VPs, Group Heads, Directors, and Regional Managers for:

Customer Service

Digital

eCommerce

IT

Operations

Payments

Strategy

Security

Supply Chain

Technology

Transportation

Warehouse

Our Speakers

Ali Shareif

CEO

Al Othaim Life

Shamim Akhtar

E-commerce Country Manager

Brands for Less Group

Dinesh Maurya

Director of Retail Operations

GMG

Sukainah Alzaid

Commercial Director

Cenomi Retail

Krish J

IT Director

ARASCO

Hesham Saad AL Ghamdi

Corporate Chief Data & Analytics Officer

Abdul Latif Jameel

Fawaz Hennawi

Assistant Vice President

Noon

Hesham Elsayed Haggag Shoula

Marketing Director

Almanea Co.

Muhammad Shahbaz khan

Country Head Supply & Operation

Ahmed Abdullah Hamad Al essa Company

Shareef Hendricks

Head of Retail and Brand

M.A. Al Abdul Karim & Co

Ahmad Maarouf

Chief Business Officer

ABYAT

Ahmed Elbanna

Commercial Director - Electronics

Almanea

Abdullah Hamid Farhan Almaswari

Head of Retail Operations

Daffah Company

Abdullah Afzal

CEO

Yolo Trading Establishment

Vikram Natarajan

CEO

Kayanee

Abhilash S Nathan

Head of Digital Strategy and Marketing

Nesto Group KSA

Ali Badran ( CBOP )

Head of E-commerce Zara & Inditex

Cenomi Retail

Dana Alhamrani

Director of Programs

Fashion Commission, Ministry of Culture

Faisal Aldakheel

Marketplace Senior Director

NUPCO

Hussein M. Dajani

Group Chief Marketing and Customer Centricity Officer

Petromin Corporation

Mitesh Dave

Head of Retail, E-Commerce and Business Excellence

Lifestyle Retail-Landmark Group

Our Sponsors

Past Sponsors & Partners

Accenture Adyen Airshot Airtel Payment Alida Ameyo Appier Aramex Aujan Boomi Botify Codilar Concentrix CSEAI Esper EXOTEL Forter Fullstory Haptik Huawei Cloud ICION Impact Infobip Interakt KANTAR
Karix Lexer Liveperson Loyalytics Mastercard NeoSOFT Nimbus Publitas Santhi Online Plants ServiceNow Shistaka SoPa Store Makers Tally Teleperformance Trejhara Trust Decision Value First Vemco Zoho ADA Anchanto ArabyAds Couchbase Checkout
Curlec Data Capture System Falcon Autotech Flyberry GreenHonchos Hyperface ICUBE Increff JioMart Local Knowledge ManageEngine MoEngage Noon Payments Oatey Rezo Sensormatic Shadowfax Sobot Techtic Trustana Unicommerce Verloop.io Webcastle WyseMe Yugasa Bot Zepto

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