12th November 2025
Cape Town , South Africa

About the Event

Welcome to BIGBOX
South Africa 2025

BIGBOX South Africa 2025, hosted for the first time in Cape Town, marks a pivotal moment for the country’s rapidly transforming retail and e-commerce ecosystem. South Africa’s retail sector is a powerhouse, contributing nearly 20% to the national GDP in 2025, and Cape Town stands at its epicentre. home to iconic destinations like Canal Walk and the V&A Waterfront, seamlessly blending modern malls with renowned international and local brands.

The market demonstrates remarkable resilience and growth, with retail sales increasing by 5.6% year-on-year as of July 2025. Online retail is surging, expected to surpass R130 billion (about $7 billion) and account for almost 10% of total retail sales. This boom is driven by a robust 38% annual growth in e-commerce, far outpacing traditional physical retail expansion. Cape Town has emerged as a regional nexus for both physical and digital consumer engagement, offering international entrants and local innovators access to millions of urban consumers across the MENA and broader African regions.

Reinventing Retail. Empowering E-Commerce

BIGBOX South Africa 2025 brings together industry leaders, innovators, and global experts to explore the latest trends, technologies, and best practices shaping the future of retail. The summit serves as a premier platform for building partnerships, sharing actionable insights, and driving digital transformation within a thriving, progressive physical infrastructure and high digital penetration environment. Cape Town’s welcoming business climate and strategic location establish it as an ideal venue for this flagship event. fostering innovation, expanding networks, and advancing excellence in retail and e-commerce across Africa.

BIGBOX South Africa 2025 is where industry visionaries converge to shape the future, ensure sustainable growth, and propel the next wave of retail transformation both locally and regionally

BIGBOX South Africa 2025 welcomes an exceptional gathering of industry leaders and decision-makers representing every segment of retail and e-commerce, technology, and business operations. Delegates include over 120 senior professionals from top regional and global organizations.

Why Attend?

Gain Insights

Uncover the latest trends, market dynamics, and consumer behaviours shaping the retail and ecommerce landscape in South Africa.

Network

Connect with industry leaders, entrepreneurs, and government officials to forge partnerships and collaborations that drive innovation.

Explore Innovations

Discover cutting-edge technologies and solutions revolutionizing the retail and ecommerce experience, from seamless online transactions to the integration of augmented reality.

Learn from Success

Hear firsthand from successful ecommerce entrepreneurs, retail executives, and tech innovators who have navigated the challenges and triumphed in the ever-evolving business landscape.

Delegate profiles

Chief Executive Officers (CEOs), Chief Information Officers (CIOs), Chief Technology Officers (CTOs), Chief Digital Officers (CDOs), Founders and Co-Founders

Venture Capitalists (VCs) and Principal Investors

Vice Presidents (VPs), Directors, General Managers, and Heads of:

Retail and E-commerce Operations

Supply Chain Management and Warehousing

Customer Experience and Omnichannel Services

Digital Transformation Initiatives

Call Centre and Data Centre Operations

Cybersecurity and IT Infrastructure

Mall Operations and Services

Product Development and Innovation

Business Intelligence, Analytics, and IT

Who Will Sponsor

Companies and solution providers specializing in ground-breaking technologies and services for the retail and e-commerce industry are eligible to sponsor or exhibit at BIGBOX South Africa. Key sectors and offerings include:

Digital transformation and enterprise technology solutions

Customer experience management and omnichannel platforms

Warehouse automation and inventory management systems

Retail store design, development, and operations

Point-of-sale (POS), payment gateway, and fintech services

Software as a Service (SaaS) platforms

Cybersecurity and data protection providers

Data management and analytics solutions

Logistics, delivery, and fulfillment services

IT infrastructure, call centre, and data centre solutions

BIGBOX South Africa gives companies direct access to retail executives, allows for exclusive thought leadership, enhances brand visibility, and opens unparalleled networking opportunities with high-level attendees seeking innovative partners and market solutions in one of Africa’s fastest-growing retail hubs. BIGBOX South Africa 2025 offers a full spectrum of sponsorship packages designed for maximum brand impact and strategic engagement with the region’s top retail and e-commerce leaders.

Our Sponsors

Testimonials

Past Edition Speaker Testimonials

“Events like BIGBOX UAE 2025 remind us of the strength of this ecosystem. Getting retail, eCommerce, and government leaders under one roof allows us not only to hear new perspectives but also to exchange quick, practical insights that help us all move faster in this ever-changing retail and digital landscape”

Lina Gallagher

Managing Director
Emerce Consulting

“BIGBOX UAE 2025 was a phenomenal platform to share and learn. The exchange of ideas here will shape how we look at digital-first commerce. The event was very well managed by Scribe Minds & Media Team. I had a chance to connect with many people from the industry and also learn about the new developments in the tech space.”

Rahul Krishnan

Regional Head of E-Commerce & Performance Marketing
Beiersdorf

“BIGBOX UAE 2025 was a rich mix of thought leadership, case studies, trend forecasts, and meaningful connections—targeted at empowering UAE and regional players to lead the next wave of retail transformation. Thank you, Scribe Minds, for bringing us all together and the recognition to 60 e-com and retail experts.”

Priya Chopra

Retail Strategy Director
Union Cooperative Society

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